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KnackLabs

Proof, not promises

Every engagement below is real — generalized to protect client confidentiality, but the problem, the approach, and the outcome are exactly what happened. Below that: the products we've built to run our own delivery.

Case studies

7 engagements across Digital, Data, and AI.

Public sector · Data & AI01

20 years of venue data, unified overnight

Multi-venue public facilities operator

The problem

Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance — every report was assembled by hand.

Our approach

Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Reporting time cut from days to minutes

20+ yrsdata consolidated
6+venues unified
Days → minreporting cycle
Transportation · Predictive AI02

Forecasting demand for a regional operator

Regional transportation operator

The problem

Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

Our approach

Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Reactive reporting replaced with live forecasting

5+sources unified
LiveML forecasting
3stakeholder groups
FinTech · Full-stack SaaS03

One platform, three very different users

Lending platform operator

The problem

Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

Our approach

Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations — built on React, Node.js, Python, and Azure.

Manual handoffs eliminated, one login for every role

3user roles
AI/MLpricing engine
Azurecloud native
Marketplace · Web & mobile04

Zero to production across web, iOS, and Android

Ticket marketplace operator

The problem

No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability — and no way to track inventory across events and channels in one place.

Our approach

Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Live across three platforms in under six months

< 6 moto launch
3platforms shipped
Livepricing engine
Real estate · Web platform05

A search-first property platform, built for one market

Regional real estate technology company

The problem

Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows — and search wasn't tuned to how local buyers actually look for property.

Our approach

Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches — mobile-first, with local market data integrated in.

Agents and buyers moved off manual processes onto one platform

6 moend to end delivery
Mobile-firstdesign
Livemarket data feed
Corporate · Web modernization06

One design system, six outdated sites

Multi-company group portfolio

The problem

A group of companies under one umbrella ran on outdated, inconsistent websites — different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

Our approach

Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly — coordinating delivery across every brand in parallel.

Every site modernized and launched in one coordinated engagement

6 mofull portfolio
1shared design system
Self-serveCMS for staff
Wellness · Booking platform07

Replacing phone-and-email booking with self-service

Fitness and yoga studio operator

The problem

Class booking ran entirely on phone and email — causing double-bookings and heavy administrative load — with no self-service way for members to view schedules, book classes, or manage their accounts.

Our approach

Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Manual phone and email booking fully replaced with self-service

Self-servemember portal
Liveinstructor dashboard
Automatedpayments & renewals

Proprietary AI products

Internal platforms we've built and use to run our own delivery — not just client work.

KnackAnalytics

Live

Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies — consolidating multi-source operational data into real-time executive dashboards.

  • Microsoft Fabric Lakehouse data foundation
  • Power BI executive dashboard suite
  • Cross-venue P&L and performance reporting
  • Flight demand forecasting & revenue analytics
  • Automated ETL pipelines with data governance
  • Self-service reporting for non-technical users

KnackHire

Active

AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing — leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

  • AI-driven candidate-to-role matching engine
  • Automated resume screening & skills assessment
  • Interview scheduling & pipeline management
  • Compliance tracking (E-Verify, background checks)
  • Client portal for requisition and status tracking

KnackVibes

In development

AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform — enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

  • AI-generated content creation for social posts
  • Multi-platform publishing: LinkedIn, Facebook, Instagram
  • Smart auto-scheduling based on engagement data
  • Content calendar management & campaign planning
  • Post performance analytics & engagement tracking

KnackReach

Active

AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform — enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

  • AI-powered email content generation & personalization
  • Multi-step campaign sequencing with smart follow-ups
  • Audience segmentation & targeted list management
  • Real-time open, click, and reply rate analytics
  • A/B testing for subject lines and email content
  • CRM integration for pipeline tracking & lead scoring

Have a similar problem?

Tell us what you're building — we'll tell you how we'd approach it.

Start a project

Exhibit Register — Complete Archive

Record of Prior Engagements

Every matter filed below is a real engagement, generalized to protect client confidentiality — the findings, the recommendation, and the disposition are exactly as they occurred. Filed after the case register: our proprietary systems of record.

SECTION I

Case File Archive

7 case files on record, lettered in sequence. Each entry may be expanded to reveal Findings and Recommendation; the disposition and filed metrics are shown regardless of expansion state.

Case APublic sector · Data & AI20 years of venue data, unified overnightdata

Client of record

Multi-venue public facilities operator

Findings

Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance — every report was assembled by hand.

Recommendation

Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Disposition

Reporting time cut from days to minutes

Filed metrics

  • 20+ yrs data consolidated
  • 6+ venues unified
  • Days → min reporting cycle
Case BTransportation · Predictive AIForecasting demand for a regional operatorai

Client of record

Regional transportation operator

Findings

Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

Recommendation

Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Disposition

Reactive reporting replaced with live forecasting

Filed metrics

  • 5+ sources unified
  • Live ML forecasting
  • 3 stakeholder groups
Case CFinTech · Full-stack SaaSOne platform, three very different usersdigital

Client of record

Lending platform operator

Findings

Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

Recommendation

Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations — built on React, Node.js, Python, and Azure.

Disposition

Manual handoffs eliminated, one login for every role

Filed metrics

  • 3 user roles
  • AI/ML pricing engine
  • Azure cloud native
Case DMarketplace · Web & mobileZero to production across web, iOS, and Androiddigital

Client of record

Ticket marketplace operator

Findings

No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability — and no way to track inventory across events and channels in one place.

Recommendation

Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Disposition

Live across three platforms in under six months

Filed metrics

  • < 6 mo to launch
  • 3 platforms shipped
  • Live pricing engine
Case EReal estate · Web platformA search-first property platform, built for one marketdigital

Client of record

Regional real estate technology company

Findings

Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows — and search wasn't tuned to how local buyers actually look for property.

Recommendation

Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches — mobile-first, with local market data integrated in.

Disposition

Agents and buyers moved off manual processes onto one platform

Filed metrics

  • 6 mo end to end delivery
  • Mobile-first design
  • Live market data feed
Case FCorporate · Web modernizationOne design system, six outdated sitesdigital

Client of record

Multi-company group portfolio

Findings

A group of companies under one umbrella ran on outdated, inconsistent websites — different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

Recommendation

Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly — coordinating delivery across every brand in parallel.

Disposition

Every site modernized and launched in one coordinated engagement

Filed metrics

  • 6 mo full portfolio
  • 1 shared design system
  • Self-serve CMS for staff
Case GWellness · Booking platformReplacing phone-and-email booking with self-servicedigital

Client of record

Fitness and yoga studio operator

Findings

Class booking ran entirely on phone and email — causing double-bookings and heavy administrative load — with no self-service way for members to view schedules, book classes, or manage their accounts.

Recommendation

Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Disposition

Manual phone and email booking fully replaced with self-service

Filed metrics

  • Self-serve member portal
  • Live instructor dashboard
  • Automated payments & renewals

SECTION II

Internal Systems of Record

Proprietary instruments built and maintained in-house to run our own delivery — filed here for the record, not merely referenced in client work.

KnackAnalytics

Live

Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies — consolidating multi-source operational data into real-time executive dashboards.

Filed features

  • Microsoft Fabric Lakehouse data foundation
  • Power BI executive dashboard suite
  • Cross-venue P&L and performance reporting
  • Flight demand forecasting & revenue analytics
  • Automated ETL pipelines with data governance
  • Self-service reporting for non-technical users

KnackHire

Active

AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing — leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

Filed features

  • AI-driven candidate-to-role matching engine
  • Automated resume screening & skills assessment
  • Interview scheduling & pipeline management
  • Compliance tracking (E-Verify, background checks)
  • Client portal for requisition and status tracking

KnackVibes

In development

AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform — enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

Filed features

  • AI-generated content creation for social posts
  • Multi-platform publishing: LinkedIn, Facebook, Instagram
  • Smart auto-scheduling based on engagement data
  • Content calendar management & campaign planning
  • Post performance analytics & engagement tracking

KnackReach

Active

AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform — enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

Filed features

  • AI-powered email content generation & personalization
  • Multi-step campaign sequencing with smart follow-ups
  • Audience segmentation & targeted list management
  • Real-time open, click, and reply rate analytics
  • A/B testing for subject lines and email content
  • CRM integration for pipeline tracking & lead scoring

SECTION III

Engagement Invitation

Have a similar matter to bring before the firm? Describe the particulars and we will respond with how we would approach it.

File an Engagement Request →
KnackHook

knackhook@ops:~$knacklabs --about

# KnackLabs

Proof, not promises

Every engagement below is real — generalized to protect client confidentiality, but the problem, the approach, and the outcome are exactly what happened. Below that: the products we've built to run our own delivery.

knackhook@ops:~$knackhook labs --list --all

# 7 engagements on record — full archive, anonymized per client agreement

[Public sector · Data & AI]#01

20 years of venue data, unified overnight

// client: Multi-venue public facilities operator

problem: Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance — every report was assembled by hand.

approach: Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Reporting time cut from days to minutes

20+ yrs data consolidated6+ venues unifiedDays → min reporting cycle
[Transportation · Predictive AI]#02

Forecasting demand for a regional operator

// client: Regional transportation operator

problem: Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

approach: Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Reactive reporting replaced with live forecasting

5+ sources unifiedLive ML forecasting3 stakeholder groups
[FinTech · Full-stack SaaS]#03

One platform, three very different users

// client: Lending platform operator

problem: Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

approach: Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations — built on React, Node.js, Python, and Azure.

Manual handoffs eliminated, one login for every role

3 user rolesAI/ML pricing engineAzure cloud native
[Marketplace · Web & mobile]#04

Zero to production across web, iOS, and Android

// client: Ticket marketplace operator

problem: No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability — and no way to track inventory across events and channels in one place.

approach: Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Live across three platforms in under six months

< 6 mo to launch3 platforms shippedLive pricing engine
[Real estate · Web platform]#05

A search-first property platform, built for one market

// client: Regional real estate technology company

problem: Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows — and search wasn't tuned to how local buyers actually look for property.

approach: Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches — mobile-first, with local market data integrated in.

Agents and buyers moved off manual processes onto one platform

6 mo end to end deliveryMobile-first designLive market data feed
[Corporate · Web modernization]#06

One design system, six outdated sites

// client: Multi-company group portfolio

problem: A group of companies under one umbrella ran on outdated, inconsistent websites — different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

approach: Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly — coordinating delivery across every brand in parallel.

Every site modernized and launched in one coordinated engagement

6 mo full portfolio1 shared design systemSelf-serve CMS for staff
[Wellness · Booking platform]#07

Replacing phone-and-email booking with self-service

// client: Fitness and yoga studio operator

problem: Class booking ran entirely on phone and email — causing double-bookings and heavy administrative load — with no self-service way for members to view schedules, book classes, or manage their accounts.

approach: Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Manual phone and email booking fully replaced with self-service

Self-serve member portalLive instructor dashboardAutomated payments & renewals

knackhook@ops:~$ls -la /products/

# proprietary AI products — internal platforms we've built and use to run our own delivery

KnackAnalytics

Live

// Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies — consolidating multi-source operational data into real-time executive dashboards.

  • - Microsoft Fabric Lakehouse data foundation
  • - Power BI executive dashboard suite
  • - Cross-venue P&L and performance reporting
  • - Flight demand forecasting & revenue analytics
  • - Automated ETL pipelines with data governance
  • - Self-service reporting for non-technical users

KnackHire

Active

// AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing — leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

  • - AI-driven candidate-to-role matching engine
  • - Automated resume screening & skills assessment
  • - Interview scheduling & pipeline management
  • - Compliance tracking (E-Verify, background checks)
  • - Client portal for requisition and status tracking

KnackVibes

In development

// AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform — enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

  • - AI-generated content creation for social posts
  • - Multi-platform publishing: LinkedIn, Facebook, Instagram
  • - Smart auto-scheduling based on engagement data
  • - Content calendar management & campaign planning
  • - Post performance analytics & engagement tracking

KnackReach

Active

// AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform — enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

  • - AI-powered email content generation & personalization
  • - Multi-step campaign sequencing with smart follow-ups
  • - Audience segmentation & targeted list management
  • - Real-time open, click, and reply rate analytics
  • - A/B testing for subject lines and email content
  • - CRM integration for pipeline tracking & lead scoring

knackhook@ops:~$knackhook contact --new-project

Have a similar problem?

Tell us what you're building — we'll tell you how we'd approach it.

./start-a-project.sh
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KnackLabs

Proof, not promises

Every engagement below is real — generalized to protect client confidentiality, but the problem, the approach, and the outcome are exactly what happened. Below that: the products we've built to run our own delivery.

Case studies

7 engagements across Digital, Data, and AI.

Public sector · Data & AI

20 years of venue data, unified overnight

Multi-venue public facilities operator

Problem

Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance — every report was assembled by hand.

Approach

Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Reporting time cut from days to minutes

20+ yrsdata consolidated
6+venues unified
Days → minreporting cycle
Transportation · Predictive AI

Forecasting demand for a regional operator

Regional transportation operator

Problem

Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

Approach

Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Reactive reporting replaced with live forecasting

5+sources unified
LiveML forecasting
3stakeholder groups
FinTech · Full-stack SaaS

One platform, three very different users

Lending platform operator

Problem

Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

Approach

Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations — built on React, Node.js, Python, and Azure.

Manual handoffs eliminated, one login for every role

3user roles
AI/MLpricing engine
Azurecloud native
Marketplace · Web & mobile

Zero to production across web, iOS, and Android

Ticket marketplace operator

Problem

No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability — and no way to track inventory across events and channels in one place.

Approach

Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Live across three platforms in under six months

< 6 moto launch
3platforms shipped
Livepricing engine
Real estate · Web platform

A search-first property platform, built for one market

Regional real estate technology company

Problem

Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows — and search wasn't tuned to how local buyers actually look for property.

Approach

Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches — mobile-first, with local market data integrated in.

Agents and buyers moved off manual processes onto one platform

6 moend to end delivery
Mobile-firstdesign
Livemarket data feed
Corporate · Web modernization

One design system, six outdated sites

Multi-company group portfolio

Problem

A group of companies under one umbrella ran on outdated, inconsistent websites — different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

Approach

Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly — coordinating delivery across every brand in parallel.

Every site modernized and launched in one coordinated engagement

6 mofull portfolio
1shared design system
Self-serveCMS for staff
Wellness · Booking platform

Replacing phone-and-email booking with self-service

Fitness and yoga studio operator

Problem

Class booking ran entirely on phone and email — causing double-bookings and heavy administrative load — with no self-service way for members to view schedules, book classes, or manage their accounts.

Approach

Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Manual phone and email booking fully replaced with self-service

Self-servemember portal
Liveinstructor dashboard
Automatedpayments & renewals

Proprietary AI products

Internal platforms we've built and use to run our own delivery — not just client work.

KnackAnalytics

Live

Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies — consolidating multi-source operational data into real-time executive dashboards.

  • Microsoft Fabric Lakehouse data foundation
  • Power BI executive dashboard suite
  • Cross-venue P&L and performance reporting
  • Flight demand forecasting & revenue analytics
  • Automated ETL pipelines with data governance
  • Self-service reporting for non-technical users

KnackHire

Active

AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing — leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

  • AI-driven candidate-to-role matching engine
  • Automated resume screening & skills assessment
  • Interview scheduling & pipeline management
  • Compliance tracking (E-Verify, background checks)
  • Client portal for requisition and status tracking

KnackVibes

In development

AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform — enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

  • AI-generated content creation for social posts
  • Multi-platform publishing: LinkedIn, Facebook, Instagram
  • Smart auto-scheduling based on engagement data
  • Content calendar management & campaign planning
  • Post performance analytics & engagement tracking

KnackReach

Active

AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform — enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

  • AI-powered email content generation & personalization
  • Multi-step campaign sequencing with smart follow-ups
  • Audience segmentation & targeted list management
  • Real-time open, click, and reply rate analytics
  • A/B testing for subject lines and email content
  • CRM integration for pipeline tracking & lead scoring

Got something like this?

Tell us what you're building — we'll tell you how we'd approach it.

Start a project

SHEET 00 — COVER

Proof, not promises

Every engagement below is real — generalized to protect client confidentiality, but the problem, the approach, and the outcome are exactly what happened. Below that: the products we've built to run our own delivery.

SHEET 01 — AS-BUILT RECORD

Case studies

7 engagements across Digital, Data, and AI.

Public sector · Data & AISHT.01

20 years of venue data, unified overnight

Multi-venue public facilities operator

The problem

Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance — every report was assembled by hand.

Our approach

Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Reporting time cut from days to minutes

20+ yrsdata consolidated
6+venues unified
Days → minreporting cycle

DWG NO. KH-VENUE-DATA-UNIFICATION · SCALE NTS

Transportation · Predictive AISHT.02

Forecasting demand for a regional operator

Regional transportation operator

The problem

Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

Our approach

Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Reactive reporting replaced with live forecasting

5+sources unified
LiveML forecasting
3stakeholder groups

DWG NO. KH-AVIATION-DEMAND-FORECASTING · SCALE NTS

FinTech · Full-stack SaaSSHT.03

One platform, three very different users

Lending platform operator

The problem

Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

Our approach

Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations — built on React, Node.js, Python, and Azure.

Manual handoffs eliminated, one login for every role

3user roles
AI/MLpricing engine
Azurecloud native

DWG NO. KH-LENDING-PLATFORM-UNIFICATION · SCALE NTS

Marketplace · Web & mobileSHT.04

Zero to production across web, iOS, and Android

Ticket marketplace operator

The problem

No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability — and no way to track inventory across events and channels in one place.

Our approach

Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Live across three platforms in under six months

< 6 moto launch
3platforms shipped
Livepricing engine

DWG NO. KH-MARKETPLACE-LAUNCH · SCALE NTS

Real estate · Web platformSHT.05

A search-first property platform, built for one market

Regional real estate technology company

The problem

Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows — and search wasn't tuned to how local buyers actually look for property.

Our approach

Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches — mobile-first, with local market data integrated in.

Agents and buyers moved off manual processes onto one platform

6 moend to end delivery
Mobile-firstdesign
Livemarket data feed

DWG NO. KH-REAL-ESTATE-PLATFORM · SCALE NTS

Corporate · Web modernizationSHT.06

One design system, six outdated sites

Multi-company group portfolio

The problem

A group of companies under one umbrella ran on outdated, inconsistent websites — different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

Our approach

Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly — coordinating delivery across every brand in parallel.

Every site modernized and launched in one coordinated engagement

6 mofull portfolio
1shared design system
Self-serveCMS for staff

DWG NO. KH-MULTI-BRAND-MODERNIZATION · SCALE NTS

Wellness · Booking platformSHT.07

Replacing phone-and-email booking with self-service

Fitness and yoga studio operator

The problem

Class booking ran entirely on phone and email — causing double-bookings and heavy administrative load — with no self-service way for members to view schedules, book classes, or manage their accounts.

Our approach

Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Manual phone and email booking fully replaced with self-service

Self-servemember portal
Liveinstructor dashboard
Automatedpayments & renewals

DWG NO. KH-FITNESS-STUDIO-BOOKING · SCALE NTS

SHEET 02 — SPECIFICATION

Proprietary AI products

Internal platforms we've built and use to run our own delivery — not just client work.

KnackAnalytics

Live

Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies — consolidating multi-source operational data into real-time executive dashboards.

  • Microsoft Fabric Lakehouse data foundation
  • Power BI executive dashboard suite
  • Cross-venue P&L and performance reporting
  • Flight demand forecasting & revenue analytics
  • Automated ETL pipelines with data governance
  • Self-service reporting for non-technical users

KnackHire

Active

AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing — leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

  • AI-driven candidate-to-role matching engine
  • Automated resume screening & skills assessment
  • Interview scheduling & pipeline management
  • Compliance tracking (E-Verify, background checks)
  • Client portal for requisition and status tracking

KnackVibes

In development

AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform — enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

  • AI-generated content creation for social posts
  • Multi-platform publishing: LinkedIn, Facebook, Instagram
  • Smart auto-scheduling based on engagement data
  • Content calendar management & campaign planning
  • Post performance analytics & engagement tracking

KnackReach

Active

AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform — enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

  • AI-powered email content generation & personalization
  • Multi-step campaign sequencing with smart follow-ups
  • Audience segmentation & targeted list management
  • Real-time open, click, and reply rate analytics
  • A/B testing for subject lines and email content
  • CRM integration for pipeline tracking & lead scoring

SHEET 03 — ENGAGEMENT REQUEST

Have a similar problem?

Tell us what you're building — we'll tell you how we'd approach it.

Start a project

88.1 FM · Proof, not promises

Proof, not promises

Every engagement below is real — generalized to protect client confidentiality, but the problem, the approach, and the outcome are exactly what happened. Below that: the products we've built to run our own delivery.

Broadcast log

Case studies

7 engagements across Digital, Data, and AI.

Public sector · Data & AICH.01

20 years of venue data, unified overnight

Multi-venue public facilities operator

The problem

Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance — every report was assembled by hand.

Our approach

Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Reporting time cut from days to minutes

20+ yrsdata consolidated
6+venues unified
Days → minreporting cycle
Transportation · Predictive AICH.02

Forecasting demand for a regional operator

Regional transportation operator

The problem

Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

Our approach

Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Reactive reporting replaced with live forecasting

5+sources unified
LiveML forecasting
3stakeholder groups
FinTech · Full-stack SaaSCH.03

One platform, three very different users

Lending platform operator

The problem

Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

Our approach

Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations — built on React, Node.js, Python, and Azure.

Manual handoffs eliminated, one login for every role

3user roles
AI/MLpricing engine
Azurecloud native
Marketplace · Web & mobileCH.04

Zero to production across web, iOS, and Android

Ticket marketplace operator

The problem

No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability — and no way to track inventory across events and channels in one place.

Our approach

Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Live across three platforms in under six months

< 6 moto launch
3platforms shipped
Livepricing engine
Real estate · Web platformCH.05

A search-first property platform, built for one market

Regional real estate technology company

The problem

Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows — and search wasn't tuned to how local buyers actually look for property.

Our approach

Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches — mobile-first, with local market data integrated in.

Agents and buyers moved off manual processes onto one platform

6 moend to end delivery
Mobile-firstdesign
Livemarket data feed
Corporate · Web modernizationCH.06

One design system, six outdated sites

Multi-company group portfolio

The problem

A group of companies under one umbrella ran on outdated, inconsistent websites — different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

Our approach

Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly — coordinating delivery across every brand in parallel.

Every site modernized and launched in one coordinated engagement

6 mofull portfolio
1shared design system
Self-serveCMS for staff
Wellness · Booking platformCH.07

Replacing phone-and-email booking with self-service

Fitness and yoga studio operator

The problem

Class booking ran entirely on phone and email — causing double-bookings and heavy administrative load — with no self-service way for members to view schedules, book classes, or manage their accounts.

Our approach

Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Manual phone and email booking fully replaced with self-service

Self-servemember portal
Liveinstructor dashboard
Automatedpayments & renewals

Now broadcasting

On-air programs

Internal platforms we've built and use to run our own delivery — not just client work.

KnackAnalytics

Live

Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies — consolidating multi-source operational data into real-time executive dashboards.

  • Microsoft Fabric Lakehouse data foundation
  • Power BI executive dashboard suite
  • Cross-venue P&L and performance reporting
  • Flight demand forecasting & revenue analytics
  • Automated ETL pipelines with data governance
  • Self-service reporting for non-technical users

KnackHire

Active

AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing — leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

  • AI-driven candidate-to-role matching engine
  • Automated resume screening & skills assessment
  • Interview scheduling & pipeline management
  • Compliance tracking (E-Verify, background checks)
  • Client portal for requisition and status tracking

KnackVibes

In development

AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform — enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

  • AI-generated content creation for social posts
  • Multi-platform publishing: LinkedIn, Facebook, Instagram
  • Smart auto-scheduling based on engagement data
  • Content calendar management & campaign planning
  • Post performance analytics & engagement tracking

KnackReach

Active

AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform — enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

  • AI-powered email content generation & personalization
  • Multi-step campaign sequencing with smart follow-ups
  • Audience segmentation & targeted list management
  • Real-time open, click, and reply rate analytics
  • A/B testing for subject lines and email content
  • CRM integration for pipeline tracking & lead scoring

Have a similar problem?

Tell us what you're building — we'll tell you how we'd approach it.

Start a project

Plate 00 — Cover

Proof, not promises

Every engagement below is real — generalized to protect client confidentiality, but the problem, the approach, and the outcome are exactly what happened. Below that: the products we've built to run our own delivery.

Plate I

Case studies

7 engagements across Digital, Data, and AI.

Public sector · Data & AIPlate 01

20 years of venue data, unified overnight

Multi-venue public facilities operator

The problem

Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance — every report was assembled by hand.

Our approach

Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Reporting time cut from days to minutes

20+ yrsdata consolidated
6+venues unified
Days → minreporting cycle

SPECIMEN NO. VENUE-DATA-UNIFICATION

Transportation · Predictive AIPlate 02

Forecasting demand for a regional operator

Regional transportation operator

The problem

Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

Our approach

Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Reactive reporting replaced with live forecasting

5+sources unified
LiveML forecasting
3stakeholder groups

SPECIMEN NO. AVIATION-DEMAND-FORECASTING

FinTech · Full-stack SaaSPlate 03

One platform, three very different users

Lending platform operator

The problem

Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

Our approach

Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations — built on React, Node.js, Python, and Azure.

Manual handoffs eliminated, one login for every role

3user roles
AI/MLpricing engine
Azurecloud native

SPECIMEN NO. LENDING-PLATFORM-UNIFICATION

Marketplace · Web & mobilePlate 04

Zero to production across web, iOS, and Android

Ticket marketplace operator

The problem

No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability — and no way to track inventory across events and channels in one place.

Our approach

Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Live across three platforms in under six months

< 6 moto launch
3platforms shipped
Livepricing engine

SPECIMEN NO. MARKETPLACE-LAUNCH

Real estate · Web platformPlate 05

A search-first property platform, built for one market

Regional real estate technology company

The problem

Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows — and search wasn't tuned to how local buyers actually look for property.

Our approach

Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches — mobile-first, with local market data integrated in.

Agents and buyers moved off manual processes onto one platform

6 moend to end delivery
Mobile-firstdesign
Livemarket data feed

SPECIMEN NO. REAL-ESTATE-PLATFORM

Corporate · Web modernizationPlate 06

One design system, six outdated sites

Multi-company group portfolio

The problem

A group of companies under one umbrella ran on outdated, inconsistent websites — different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

Our approach

Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly — coordinating delivery across every brand in parallel.

Every site modernized and launched in one coordinated engagement

6 mofull portfolio
1shared design system
Self-serveCMS for staff

SPECIMEN NO. MULTI-BRAND-MODERNIZATION

Wellness · Booking platformPlate 07

Replacing phone-and-email booking with self-service

Fitness and yoga studio operator

The problem

Class booking ran entirely on phone and email — causing double-bookings and heavy administrative load — with no self-service way for members to view schedules, book classes, or manage their accounts.

Our approach

Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Manual phone and email booking fully replaced with self-service

Self-servemember portal
Liveinstructor dashboard
Automatedpayments & renewals

SPECIMEN NO. FITNESS-STUDIO-BOOKING

Plate II

Proprietary AI products

Internal platforms we've built and use to run our own delivery — not just client work.

KnackAnalytics

Live

Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies — consolidating multi-source operational data into real-time executive dashboards.

  • Microsoft Fabric Lakehouse data foundation
  • Power BI executive dashboard suite
  • Cross-venue P&L and performance reporting
  • Flight demand forecasting & revenue analytics
  • Automated ETL pipelines with data governance
  • Self-service reporting for non-technical users

KnackHire

Active

AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing — leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

  • AI-driven candidate-to-role matching engine
  • Automated resume screening & skills assessment
  • Interview scheduling & pipeline management
  • Compliance tracking (E-Verify, background checks)
  • Client portal for requisition and status tracking

KnackVibes

In development

AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform — enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

  • AI-generated content creation for social posts
  • Multi-platform publishing: LinkedIn, Facebook, Instagram
  • Smart auto-scheduling based on engagement data
  • Content calendar management & campaign planning
  • Post performance analytics & engagement tracking

KnackReach

Active

AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform — enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

  • AI-powered email content generation & personalization
  • Multi-step campaign sequencing with smart follow-ups
  • Audience segmentation & targeted list management
  • Real-time open, click, and reply rate analytics
  • A/B testing for subject lines and email content
  • CRM integration for pipeline tracking & lead scoring

Plate III

Have a similar problem?

Tell us what you're building — we'll tell you how we'd approach it.

Start a project